Frequently Asked Questions
1. Where do I find my Serial Number?
2. How do I replace my VIN Plate?
3. Does Load King support my trailer?
4. Where do I find a Load King Parts Dealer?
5. What is the status of my quote?
6. How do I check on the status of my order?
7. How do I get an Operators Manual for my Trailer?
8. How do I get a copy of my Shipping Charges?
9. How do I return a part?
Where do I find my Serial Number?
There are 2 places that your Trailers' Serial Number is located. First place is on the NOME Plate that is on the Roadside of the Gooseneck of your trailer. The second location is at the back of the Trailer on the crossmember before the tailgate. A small plate is welded to the back of the last crossmember either in the middle or on the curbside of the trailer with the last 4 or 5 digits of the Trailers' Serial Number.
How do I replace my VIN Plate?
The VIN plate can be replaced by Load King by contacting the Parts Department. We require a copy of the Trailers' title. This can be faxed to us at 605-356-3408. A replacement NOME Plate will be sent to you via the shipping method you have requested with rivets for reattaching to the Trailer. Please note: there is a charge for this service, please contact Load King Parts for placing your order.
Does Load King support my trailer?
If you have a Load King Trailer, no matter the type or year, we are here to support you. We primarily work with our Dealers to provide direct and local support for your needs. Load King has been building and distributing trailers since 1956, please be aware that for some of our older trailers, we may not have stock of your part. The good news is that we keep all of the information on every trailer we have built, so, if we don't have the part, we can either make it or or access it for your needs.
Where do I find a Load King Parts Dealer?
Load King has hundreds of dealers across the US that carry and support Load King Trailer replacement parts.
If your dealer does not carry or know how to contact Load King, please contact us at 1-888-264-5522
What is the status of my quote?
Depending on the age of your trailer quotes can be turned around almost immediately, if however, you have an older trailer (Load King has been manufacturing custom trailers for 56 years) it may take us a little time to locate a current quote on a part that you may need. If you have not heard back from us within a day of your quote request, please contact us at 1-888-264-5522 and request an update. We will do everything that we can to help you with your trailer.
How do I check on the status of my order?
Please contact us at 1-888-264-5522 or at Parts@loadkingtrailers.com and we can provide you with an update on your order.
How do I get an Operators Manual for my Trailer?
You can order PM (Operator and Parts Manual) by contacting us at 1-888-264-5522 or at firstname.lastname@example.org The cost is minimal and we will get it shipped out to you.
How do I get a copy of my Shipping Charges?
Please contact us at 1-888-264-5522 or at Parts@loadkingtrailers.com and we can provide you with a copy of your charges.
How do I return a part?
Please contact us at 1-888-264-5522 or at Parts@loadkingtrailers.com and we will get the details on what has happened
and provide you with an RMA number so that your return is handled properly.